Shipping & Returns

We ship our products around the world, using a variety of shipping options and delivery methods.

**The total time it will take to receive an item is determined by adding the time in processing (usually 2-3 business days) to the number of days your chosen shipping method will take. For example if you choose UPS Ground (2-6 business days)," you can expect to receive the item 4-9 business days after the day you ordered it.

PLEASE NOTE: If you have a rush order, it is best to call us during business hours! All orders placed after 4pm PT will be processed the following business day (Monday-Thursday). Orders from the weekend will be processed on Monday.

**Advertised shipping times for UPSP are from the carrier and may take longer than advertised. Media Mail shipments can take anywhere from 1 to 4 weeks for delivery! Shipment time estimates are from the date of shipment, not from the time of the order. Please note that this service has a higher incidence of lost or damaged packages and is not insured.

Media Mail is a cost-effective way to send educational materials. This service has restrictions on the type of media that can be sent. This includes books, film, manuscripts, sound recordings, video tapes, and computer readable media- CDs, DVDs, and diskettes. Media Mail cannot contain advertising, except for incidental announcements in books.